No mediation fees
365Makelaardij does not charge tenants mediation fees or other fees. Our services are paid exclusively by the landlord.
Rental process
Found a rental home? This is how the rental process works at 365makelaardij
Everything you need to know about responding, viewings and renting a property
Are you interested in a rental home through 365Makelaardij? On this page, we explain step by step how our rental process works. This way you know exactly what to expect, which conditions apply and how a property is allocated.
We aim for a transparent, fair and professional rental process for both tenants and landlords.
Viewings are requested online
Viewings can only be requested digitally via our website, Funda or Pararius.
Documents after the viewing
In most cases, we only request documents after you have viewed a property and indicated that you want to rent it.
No status updates by phone
Due to the large number of responses, we cannot provide status updates by phone. If there is a next step for you, we will contact you.
This is how the rental process works
The steps below show how responding, viewing, screening and allocation work.
01
View available listings
All our current rental listings are published on our website and on property platforms such as Funda and Pararius.
Always read the listing carefully before you respond. It contains important conditions, such as:
- Income requirements
- Any target group criteria
- Available rental period
- Housing requirements
- Other specific requirements from the landlord
02
Respond and request a viewing
Requesting a viewing is done entirely digitally via our website. Viewings cannot be scheduled by phone.
Because there is often a lot of interest in rental homes, the general rule is: the sooner you respond, the greater the chance of being invited for a viewing.
03
The viewing
For rental properties, we regularly organise group viewings. This means that several interested parties view the property at the same time.
In principle, you do not need to provide any documents before the viewing.
After the viewing, you can indicate whether you actually want to rent the property.
04
Register for the property
Are you interested after the viewing? We will then send you information about providing the required details and documents.
Only complete files will be processed.
Depending on the situation, we may ask for, among other things:
- A valid proof of identity
- Recent payslips
- Employer’s statement
- Annual figures in case of self-employment
- Other relevant (income) documents
05
Screening of the candidate tenant
When you want to rent the property and agree to the rental conditions, a screening may take place.
This screening may consist of:
- Identity check
- Check of income and financial capacity
- Check of employment or source of income
- Credit and payment check
- Verification of submitted documents
06
How is the property allocated?
365Makelaardij applies a transparent and objective selection process.
A candidate who submits a complete file may be proposed to the landlord. The landlord ultimately decides to whom the property is awarded.
The assessment is based on objective criteria, such as:
- Financial capacity
- Reliability of the file
- Outcome of any screening
- Suitability within the stated rental conditions
07
After allocation
When the landlord decides to allocate the property to you, the following steps follow:
- Drafting the rental agreement.
- Signing the agreement.
- Payment of the first rent period and any security deposit.
- Scheduling the delivery inspection and key handover.
Frequently asked questions
The answers below help tenants quickly understand the most common parts of the process.
Do I pay mediation fees to 365Makelaardij?
No. 365Makelaardij does not charge tenants mediation fees or other fees. Our services are paid exclusively by the landlord.
Can I schedule a viewing by phone?
No. Viewings can only be requested digitally via our website, Funda or Pararius.
Do I need to provide documents in advance?
No. In most cases, we only request documents after you have viewed a property and indicated that you want to rent it.
Who decides who gets the property?
The final choice often lies with the landlord. 365Makelaardij advises the landlord based on the information provided and the stated conditions.
Why do I need to provide documents?
To give the landlord certainty about the financial capacity and reliability of the candidate tenant.
How much do I need to earn to rent a property?
In many cases, the income requirement is 3x the rent as gross income. The income requirement is often stated in the listing. Check this carefully before responding.
When will I hear whether I have been invited for a viewing?
You can schedule a viewing yourself via the tool on our website. We only contact candidates who are invited for a viewing. Due to the high level of interest in rental homes, unfortunately it is not possible to answer all responses individually.
What happens if my file is not complete?
An incomplete file cannot be processed. Therefore, make sure that all requested documents are provided completely and correctly.
Can I use a guarantor?
Whether a guarantor is accepted differs per property and landlord. If this is possible, it will be indicated during the rental process.
Am I eligible as a self-employed entrepreneur?
Yes, self-employed entrepreneurs may also be eligible for a rental home. In that case, additional financial documents may be requested, such as annual figures or an accountant’s statement.
Why is a property still online even though viewings have already taken place?
A property often remains online until the landlord has definitively selected a candidate and all agreements have been recorded.
Can I ask about the status of my response by phone?
No. Due to the large number of responses, we cannot provide status updates by phone. If there is a next step for you, we will contact you.
Can’t find the answer?
We try to collect as much information as possible on this page so that you can quickly find answers to the most common questions.
Is your question not listed? Send us an email at info@365makelaardij.nl. We are happy to help.
© 365groep. All rights reserved
